International Journal of Health Sciences and Research

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Original Research Article

Year: 2017 | Month: April | Volume: 7 | Issue: 4 | Pages: 340-345

Utilisation of University Health Care Centre Services among University Students

Dr. Abdullah Alkhawaldeh

Assistant Professor, Faculty of Nursing, Jerash University, 26150 Jerash, Jordan


Objective: This study assesses utilisation of university health centre services in the past 6 months and perceived barriers towards utilisation among university students.
Methods: Using cross-sectional design, a self-administered questionnaire was collected from 240 students. Frequencies were used to illustrate students’ utilisation, health conditions they presented with, and their perception of barriers.
Results: Health centre services were used by less than half of the students in the past 6 months, with the most frequent health conditions for utilisation being influenza (23.5%), headache (14.7%) and abdominal pain (11.8%). About 64.6% of the students were satisfied with health centre services. However, unavailability of drugs (22.5%), medical staff/student relationships (17.1%), medical staff and doctors’ experience (10%), inadequate referral services (8.3%), and long waiting time (5%) were barriers perceived by students to affect their utilisation.
Conclusion: This study highlights university students’ health-seeking behaviour that will help to promote health among Jordanian university students.

Key words: Utilisation, University health centre, Health services.

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